Mastering Salesforce DevOps and Administration: Interview Questions and Answers

Mastering Salesforce DevOps and Administration are crucial for professionals seeking career growth in the Salesforce ecosystem. A successful interview requires comprehensive knowledge of both DevOps principles and administrative practices. 

In this blog, we will explore a range of interview questions and provide detailed answers and insights to help you prepare effectively. 

Whether you are an aspiring Salesforce Admin or aiming to excel in a DevOps role, these questions will enhance your understanding of what is salesforce administration and demonstrate your expertise to potential employers.

Salesforce Administration Interview Questions

Here are the Salesforce Administration Interview questions with answers:

1. What is the difference between a profile and a permission set?

Provide a concise explanation of profiles and permission sets, emphasizing their roles in managing user access and permissions within Salesforce.

2. How do you ensure data security in Salesforce?

Discuss data security measures such as object-level security, field-level security, record-level security, and sharing settings.

3. What is the purpose of validation rules in Salesforce?

Explain how validation rules help maintain data integrity and enforce business rules during data entry.

4. How would you handle a scenario where users are unable to access a specific Salesforce feature?

Describe troubleshooting steps such as checking profiles, permission sets, and permission set assignments to identify and resolve access issues.

5. How do you create a custom report in Salesforce?

Outline the steps involved in creating a custom report, including selecting report types, defining report criteria, and adding report fields and filters.

Salesforce DevOps Interview Questions

Here are the SFDFC admin questions with answers:

1. What is Salesforce DX, and how does it contribute to DevOps practices?

Explain how Salesforce DX facilitates source-driven development, version control, and collaboration, leading to better DevOps integration.

2. How do you deploy changes from a sandbox to a production environment?

Discuss deployment methodologies like change sets, Salesforce CLI, and Metadata API, highlighting their benefits and considerations.

3. What is continuous integration, and how can it be implemented in a Salesforce environment?

Explain the concept of continuous integration and elaborate on tools like Jenkins and Salesforce DX that enable automated testing and deployment.

4. How do you handle version control in Salesforce development?

Discuss version control systems such as Git and Salesforce DX’s built-in version control features, emphasizing the importance of tracking changes and managing conflicts.

5. What steps would you take to troubleshoot an Apex code error?

Provide a step-by-step approach to debugging Apex code, including analyzing debug logs, using the system.debug(), and leveraging the Developer Console.

Basic Interview Questions

These are the basic Admin and DevOps Interview questions and answers

1. What is Salesforce?

Salesforce is a customer relationship management (CRM) platform that allows you to connect with your customers from anywhere. It also helps you manage all of your sales, commerce, service, and marketing teams from a single location.

Salesforce is a cloud-based platform that allows you to create and deploy custom software or applications. It is a popular CRM solution for businesses of all sizes.

2. What are the features of Salesforce?

Salesforce is a powerful CRM platform that has many features to help businesses grow. It allows businesses to keep track of customer information, automate sales processes, and manage lead generation.

Salesforce also provides a mobile app for employees that helps them stay productive on the go. Additionally, Salesforce offers a marketplace for third-party apps that can be used to enhance the functionality of Salesforce.

3. What is the role of a Salesforce Developer?

A Salesforce developer is a programmer who builds applications with the Salesforce platform. They use tools like Apex, Visualforce, and Lightning Component Framework to design software and apps.

They also perform regular maintenance and support tasks, including code reviews, coding, configuration, installation, and more. They also help manage timelines and manufacturing technical documentation. Lastly, they create and maintain a Salesforce roadmap and define priorities.

4. What is the role of a Salesforce Admin?

Salesforce Admins are passionate about helping their internal users. They are good at working on the details of a project with execution teams while also being able to explain processes and problem-solve at a higher level with management and leadership roles.

They ensure that Salesforce solutions are secure and align with company compliance needs and policies. They also provide business insight and advice to help users get the most out of the platform.

5. What is the role of a Salesforce Tester?

Salesforce is a cloud-based customer relationship management (CRM) system. It enables organizations to store and manage information and provides a platform for automating business processes.

Salesforce testers must be able to perform functional testing and regression testing. They also need to know how to use Salesforce automation tools like Selenium and UFT.

Unlike traditional IT operations, Salesforce DevOps centers don’t need to manage hardware. This makes it a great choice for IT aspirants who want to build a career in software development.


By mastering Salesforce DevOps and Administration and effectively answering interview questions, you will enhance your chances of securing a rewarding career in the Salesforce ecosystem.

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